Identity Verification

Verify every workforce member,at every checkpoint.

TOTAL IDV verifies your people are who they say they are, across every use case, starting with the Digital I-9 at onboarding.

TOTAL IDV flows overview with quick-start verification templates
The problem

Proofing is not verification.

Proofing validates a document. It does not verify the human. State and sophisticated actors do not force their way in; they slip through the cracks in how identity is confirmed.

A 20,000-person workforce runs close to a million verification events in five years. You are only as strong as the weakest one.

Every place you verify → Every workforce member →
Verified Unverified
How it works

Strong verification, shaped to your workforce.

You’re only as safe as your weakest link. TOTAL IDV gives you the factors and policies to fit strong verification to every group and use case.

TOTAL IDV setup screen
Evidence for the Persona

How you verify shapes the Persona.

Every flow earns a strength score from the factors that confirm the person, the path of fallbacks behind them, and the signals around each step. That score feeds the Persona, so trust reflects how someone verified, not just that they did.

Primary Face Strong
Fallback 1 Proofing Strong
Fallback 2 SMS + KnowledgeNo strong factor · an attacker’s way in Weak
Flow trust Only as strong as its weakest path Weak
Persona™·The generative reasoning model behind every TOTAL application.·Read more
Use cases

Verification happens everywhere.

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Initial Enrollment

Verify new workforce members at the point of joining with the strongest available factors.

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MFA Reset

Re-establish trust when a team member loses access to their authenticator.

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Help Desk Calls

Confirm identity before acting on sensitive support requests over the phone or chat.

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Privileged Access

Apply elevated verification standards for admin and high-trust system access.

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Contractor Onboarding

Apply tailored flows for third-party workers with different trust and tenure profiles.

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HR Interview Process

Ensure candidates and participants are who they claim to be at every stage.

When someone’s at the door, you want to know who.

One imposter is all it takes. TOTAL IDV verifies who’s really there, weighs every risk signal, and makes sure none get through.